Press/Awards Press/Awards

Renowned for our boutique style and personalized service, the Doubletree by Hilton San Juan hotel has been featured in numerous news articles and travel publications while at the same time garnering several awards in recognition of our hospitality.

Browse our most recent press releases, news items and awards below:

Best of the Best

4/27/2016

The Doubletree by Hilton San Juan at Gallery Plaza won for the twelfth consecutive time the qualifying mark of Outstanding for maintaining the highest standards of quality and consistent service, according to the prestigious hotel brand, announced Yodil Caban, general manager of the hotel.

 

Chris Naylor, vice president of Standard and Quality Assurance of Hilton Worldwide, said that "by its determination to excel, the hotel has proved capable of the highest levels of hospitality and service performance. With this new validation of Green Zone Outstanding, the Doubletree by Hilton San Juan becomes Best of the Best of the Hilton chain worldwide ".

 

"We are honored that the prestigious Hilton brand gives us this distinction. Since our opening in 2008 we have been focused on consistently maintaining the highest quality standards. My thanks to our colleagues who with their commitment and dedication provide the best service to guests and customers who visit’ said Caban.

New Executive Chef at the Doubletree by Hilton San Juan

Cafe Pierre

04/27/2015

I was enjoying the new "Power Lunch" featuring the DoubleTree by Hilton San Juan at Gallery Plaza created by its new Executive Chef, Mayra Hernandez at Café Pierre.

 

"The Chef Mayra Hernandez joins the DoubleTree By Hilton San Juan and Café Pierre bringing a varied career in the culinary field that certainly enriches the cuisine for the enjoyment of our guests and visitors," said Yodil Caban, General Manager of the hotel.

 

I know the Executive Chef Mayra Hernandez, who is a graduate of the Hotel School of San Juan, where she earned a degree in Culinary Arts in 2002. She also has a degree in Education from the UPR in Humacao. Her first culinary experience was in the Los Olivos restaurant in Caguas, followed by Sangria Global Cuisine then moved her practice to Garde Manger in La Concha, A Renaissance Resort. She has directed restaurants like Cbar Kitchen in Style in Humacao, La Traviata in Caguas, and was also Pastry Chef at Augusto Restaurant.

 

Café Pierre restaurant offers diners an excellent culinary offering breakfast, lunch and dinner. "I am pleased to work with such an excellent Chef, we have created an exquisite and good value Power Lunch menu that includes an hour and a half of free valet parking service, ideal for an affordable and comfortable lunch. In addition, we paired dishes with a variety of wines, "said Ildefonso Figueroa, Director of Food and Beverage.

 

The new Executive Chef, Mayra Hernandez, says: "I developed the special Power Lunch menu, inspired by my favorite dishes of Puerto Rican and international cuisine, as are our asopao, pastelón and risotto, using our local products and a variety of spices and fresh cuts of meat and fish."

 

The Power Lunch includes: cream of taro with salad of cod and avocado, chicken stew with crispy fried plantains, steak with onions beef with mamposteao rice, ribs glazed in sweet soy, mushroom risotto, chicken breast filled with spinach and cheese with mashed taro and pastelón with roasted peppers, sautéed spinach and tomatoes.

 

I started with the taro cream, then cod and avocado salad. Then they brought the beef steak with onions mamposteado rice with yellow hash, sausage and spinach, which was tender and delicious. I also tried the chicken breast stuffed with spinach and cheese with mashed taro. To complete, the dessert was the  DoubleTree Cookie Cheesecake, made with the iconic Doubletree cookie. The truth is that it’s worthwhile because you eat rich and at a good price.

 

The Power Lunch is available from 11:00 am until 3:00 pm. Prices start from $ 2.99 dishes to $ 14.99, and includes an hour and a half of free valet parking.

 

Prepare yourselves; she informed me that she is preparing its new menu for dinner, which I predict is going to be spectacular.

 

Cafe Pierre also presents a tempting Happy Hour, which offers 2 for the price of 1 on beer and vodka and tequila cocktails. The Happy Hour is available Monday through Friday from 5:00 pm to 8:00 pm and includes an hour and a half of free valet parking.

 

It should be noted that in recent days, the Hilton Brand awarded the DoubleTree by Hilton San Juan at Gallery Plaza, for the eleventh consecutive occasion for their excellent quality and customer service, and the portal TripAdvisor awarded the "Certificate of Excellence Hall of Fame ".

 

DoubleTree by Hilton Hotel San Juan at Gallery Plaza is located in the renowned area of Condado. For reservations or more information, call (787) 721-1200, or visit http://www.sanjuandoubletree.com.

CONTINUA RECIBIENDO GALARDONES

May 2013

Contacto: Nelly Cruz                                                                                              

Tel. (787) 691-3210 / nellycruzpr@yahoo.com

DOUBLETREE BY HILTON SAN JUAN EN GALLERY PLAZA

RECIBE NUEVOS GALARDONES

23 de mayo de 2013, San Juan, Puerto Rico.  El Hotel Doubletree by Hilton San Juan en Gallery Plaza recibió nuevos galardones por sus ejecutorias de calidad y servicio al cliente, anunció Yodil Cabán, gerente general de la hospedería.

En el mes de mayo (1 de mayo)  y durante la Convención Anual de la cadena hotelera Hilton, celebrada en la (Dallas) en Texas, el Doubletree by Hilton San Juan recibió los siguientes dos galardones:

  • Doubletree Pride Award.  Hilton escoge los principales 10 hoteles de la cadena Doubletree by Hilton basado en los siguientes tres componentes: 34% índice de consistencia en la marca, 33% lealtad de huéspedes, 33% Informe de Promesa de la Marca. 

 

  • Online to the Max Award  Presentado al  hotel que ha aprovechado plenamente todas las herramientas y recursos disponibles para maximizar su presencia electrónica y las oportunidades para impulsar el aumento de sus ingresos en el segmento de mercadeo electrónico.

En adición, TripAdvisor for Business le otorgó al  Doubletree By Hilton San Juan un Certificado de Excelencia por estar en el 10% de más alto desempeño a nivel mundial.  TripAdvisor  es el mayor sitio de viajes del mundo y proporciona recomendaciones para hoteles, complejos turísticos, hostales, vacaciones, paquetes de viajes, paquetes de vacaciones, guías de viajes, entre otros. El sistema es estrictamente basado en las experiencias de los huéspedes en el hotel, esto desde el trato, limpieza y mantenimiento.   

Por sexta vez consecutiva, durante la más reciente evaluación de control de calidad de Hilton Hotels, el Doubletree By Hilton San Juan obtuvo una puntuación general sobresaliente.  La evaluación, que le otorgó un 95.44%, tomó en cuenta los elementos de limpieza, en la cual recibió un 97.35%; condición de la hospedería donde obtuvo un 93.56% y estándares de la marca con un 95.39%. 

“No sentimos sumamente honrados de estos reconocimientos, tanto a nivel de la prestigiosa cadena Hilton, qué siempre se ha distinguido por sus estrictos estándares de calidad, como de los usuarios de TripAdvisor.   Agradezco a todos nuestros empleados que con su compromiso en ofrecer el mejor servicio a los huéspedes y clientes que nos visitan, nos han llevado a ser merecedores de estos importantes galardones”, expresó Cabán.

Este es el primer hotel de la cadena Doubletree by Hilton que se establece en el Caribe y el cuarto en toda América Latina.  Desde renovación  su conversión a la marca Doubletree by Hilton en el 2008, el Hotel se ha posicionado entre las primeras propiedades Doubletree por mantener los más altos estándares de calidad y servicio consistentes con la marca.

El Hotel Doubletree by Hilton San Juan está ubicado en el reconocido sector del Condado y consta de 184 habitaciones completamente renovadas.  El Hotel ofrece WI-FI gratis en todas sus facilidades, modernos salones de actividades y conferencias, gimnasio, piscina y áreas recreativas para toda la familia. Las habitaciones están equipadas con un cómodo escritorio con silla ergonómica, TV LCD de 37”, dos teléfonos con puertos de datos, acceso a Internet de alta velocidad, reproductores de MP3 y CD, entre otras comodidades.  Para más información sobre el hotel puede llamar al 787-721-1200 ó visite la página www.sanjuandoubletree.com.

 

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