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San Juan Doubletree Lobby

Guest Reviews Guest Reviews

See what other guests are saying

Don’t just take our word for it: find out what your fellow guests are saying about their stay at the DoubleTree by Hilton™ San Juan.

Reviews From TripAdvisor


“Wonderful mid-priced hotel offering golf cart transportation to the beach”

CityMomChicago Dec. 2019

We paid $15/night for an upgrade to a corner king. We are Hilton Gold members so the breakfast buffet was free (and delicious). We actually enjoyed the free golf cart transportation to the beach. The Doubletree attendant was at the beach with the chairs, umbrellas and towels. He called the hotel for pick up. We never had to wait. The pool and hot tubs were also nice. I highly recommend Bebo's Cafe around the corner for authentic Puerto Rican food. Staff were helpful and friendly. This hotel was nicer than the standard Doubletree. Not a luxury hotel but we certainly enjoyed our post-cruise stay there. Use Uber for the airport and cruise terminal. Much less than a taxi. 

“Excellent Service”

Onativia Jan. 2020

Doubletree San Juan always stands out for there excellent service. Restaurant breakfast and dinner was delicious, and service was better that any resort in the area. Spent New Years Eve at the swimming pool with a spectacular show of lights from the San Juan area. I would recommend the Doubletree of SJ!

“Business Trip to PR”

DarylRoll Jan. 2020

The Doubletree Hotel was located close to where my conference was situated. The Hotel that hosted the conference was very unresponsive in providing a room. The DT Hotel was very friendly, within walking distance of where I needed to visit and some nice local restaurants.

“Great Location! Great Staff!”

adejesus5 Jan. 2020

Hotel is located in a GREAT spot in Santurce. You have a 24/7 Supermax next to the hotel. Walking distance to the beach, local restaurants, and local places to drink. Hotel has good amenities such a pool, gym, etc...

“Outstanding Customer Service”

AnyerBlanco Feb. 2020

I traveled a lot for business. But when it comes to detail oriented staff, I always notice it. In this property there is a host Sra. Aranza that remembers your coffee preference, table and always greet you with a refreshing smile. Taking care of you is no just her responsibility but her focus to exceed. Overall the hotel is really nice, clean, quiet and on average price for the Carribean market. Truly recommended for business if you go to Puerto Rico in the metro area.

“Stop looking and stay here!”

tanishanicole Feb. 2020

This hotel exceeded my expectations! Peter was amazing checking me in! He was patient and offered a wealth of information on the area and recommended places to visit during my stay. The hotel is conveniently located across the street from a 24 hour super market. The pool area is 24 hours and I enjoyed the ping pong table. Will definitely be staying here again!!!!