San Juan Doubletree Lobby

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See what other guests are saying

Don’t just take our word for it: find out what your fellow guests are saying about their stay at the DoubleTree by Hilton™ San Juan.

View actual guest reviews, collected from major travel review websites, right here.

Reviews From TripAdvisor


Stay after Cruise

Sabine B. Mar. 6, 2019

Excellent customer service. Staff is very helpful and accommodating! Beautiful and very clean. Loved the room. They let us check in much earlier than their regular time. We disembarked our ship at 9 am and had a room by 10 am. Exceptional service!

Strong Bond

Vacation21337585354 Feb. 19, 2019

The staff were awesome with all of us... the food, super delicious... the rooms clean and organized, the room where the meetings were taking place, clean. So many positive things to say in over all, that I'll be staying again with my family.

Excellent Place to Stay!

Cody G. Feb. 6, 2019

The hotel was clean and comfortable. Staff was friendly and accommodating. If we were to travel to San Juan again in the near future I would definitely stay at this hotel! The food at the restaurant is delicious as well, and the pool area is beautiful! I also liked that they had a complimentary beach shuttle with complimentary chairs and umbrellas!

Great Location 

Getaway60942233092 Feb. 4, 2019

Hotel in a great location, rooms clean and staff accommodating. Within 4 miles of Old San Juan and two blocks from beach and many nice restaurants including Japanese. Also one block away from freeway entrance!

Love Puerto Rico 

Trail59475346368 Feb. 1, 2019

Friendly, helpful staff. Great location. Lots of restaurants in area. Beach access. Walking distance to museum and Belle Artes center. Viejo San Juan short ride away. El Yunque National Rain Forest tour and bioluminescent tour and zip line easy access.

Home Away from Home 

Jim h Jan. 27, 2019

Rooms appear to be newly remodeled. Many amenities that are also in great condition. Backup generator ensured minimal (10 second) disruptions when power outages happened. Location is near many good restaurants, 24hr grocery and other services.